Festoon offers insured and guaranteed shipping worldwide through FedEx and Canada Post. We are also willing to use any other reliable shipping service preferred by our customers.

Local customers within the Greater Toronto Area may qualify for free delivery on any orders over $100. Please call or write for details.

Delivery times vary with items and customer location, but we generally strive to fill orders within 1-2 weeks.

Shipping charges estimated through our secure PayPal checkout may require adjustments depending on the item's weight and size, as well as the buyer's location. In all cases, we will advise customers of any variance in the charges and allow them the right of cancellation and a full refund if requested.

Damaged goods must be documented with photographs and reported within seven days. We strongly advise all customers to inspect goods immediately upon arrival.

For any shipping inquiries please write to
info@festoon.ca or call 416-554-0414.

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